LA URBAN FITNESS: 30 Day Money-Back Guarantee
At LA URBAN FITNESS we value each and every customer. If you are not satisfied with any of the items purchased at LAURBANFITNESS.COM, you may return the item within 30 days from the original order date. You will receive a full refund of the purchase price, minus the shipping, handling fees, or any other additional charges.
The item must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
For us to initiate the return, please email your order # to firstname.lastname@example.org, so that a return label and be issued then forwarded on to you.
Damaged or Defective Items
If for some reason you receive a damaged or defective item, contact one our courteous Customer Service Representatives within 10 days of delivery at 310-822-9006. Be ready to give our representative your LAUF order number and item number.
The LAUF representative will also need your customer number, e-mail address, and phone number. We will do our very best to replace the defective item in a timely manner. In fact, LAUF will cover all shipping charges if there was damage to the item due to shipping.
For additional information or service call our Customer Contact # at 310-822-9006.